At Balloonice we believe that you deserve the best. That’s why we have developed a clear policy to protect your rights as a customer and ensure a safe, transparent and enjoyable shopping experience. Discover your rights with us and how we are committed to serving you to the fullest to ensure your complete satisfaction.
Consumer rights
1. Transparency and disclosure
We provide you with all the details you need to make a confident purchasing decision, from product description, price, and customer reviews, to terms of use and warranty.
You can view customer reviews and opinions about the product before completing the purchase.
Because you deserve complete clarity and peace of mind while shopping.
2. Privacy Protection
We are committed to protecting your personal data and its confidentiality. Your data is safe with us, and we will not share it with any third party without your express permission.
All your transactions are secured with advanced encryption technologies to ensure the safety of your data.
Because your privacy matters to us and comes first.
3. Easy return and exchange
If you are not satisfied with the product, you can return or exchange it easily without complications.
You can return the product within 14 days from the date of receipt without having to mention the reasons.
Shop with confidence because your options are always open.
4. Continuous support
Our customer service team is always available to assist you and resolve your queries quickly and efficiently.
- Email: info@iteam.sa
- Phone: 0096657251003
- WhatsApp: 0096657251003
Frequently Asked Questions (FAQs)
1. How do I return a product?
You can return the product within 14 days of receiving it, provided it is in its original condition with the receipt.
2. How is my personal data protected?
We use advanced encryption technologies to ensure your data and privacy are protected.
Useful Links
privacy policy
Return and Exchange Policy
Terms and Conditions