Delivery information

Delivery Policy

Delivery fees: Delivery is an additional service paid by the customer and its fees are determined by the store.

Delivery Areas: Delivery option is available in Riyadh only, where the customer can choose the balloons packed and ready or unpacked according to his preference.

Delivery time: Delivery takes place within 24 hours from the time of order, and sometimes delivery may take up to 48 hours maximum.

Delivery Date: Delivery will be made according to the customer's convenient time, taking into account the priority of booking. In the event that a previously booked date is chosen for another customer, the customer will be contacted through the customer service number to determine the closest convenient date.

Delivery hours: Delivery is available in Riyadh 24 hours a day.

Delay in receipt: If the customer is late in receiving the order upon delivery or does not respond to the driver, the store has the right to cancel the delivery and arrange for a re-delivery at a later time based on the availability of the service, and this may require additional fees to be paid in advance.