Privacy and Security Policy
At iteam.sa (a subsidiary of Emily Team for Weddings and Events in Saudi Arabia), your privacy is important to us. As such, we take great care in protecting your personal information. This Privacy Policy is provided to explain our online information practices and the choices you can make about the collection and use of your information.
We use the information we receive about you in relation to the services and features we provide, as well as to analyze and improve your experience across iteam.sa.
By visiting or using the website www.iteam.sa and any related pages, features, content, mobile applications, and other services we may offer from time to time, you agree to the practices and policies outlined in this Privacy Policy, and you acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.
What Does This Privacy Policy Cover?
This Privacy Policy covers the use of personal information collected by iteam.sa (referred to as "we," "us," "our," or "the site") about you (referred to as "you," "the user," or "member") in relation to the services and features we provide, including data we use to analyze and enhance your experience on the site.
This policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage, even if you access their websites or services through our site.
1. What Information Does Emily Team Collect?
We collect different types of personal information from our users as described below, and we may use this information, among other things, to customize and improve our services, allow users to set up user accounts and profiles, communicate with users, fulfill your requests for specific products and services, or analyze how users use the site. We may share certain types of personal information with third parties (as described in this section and in Section 3 below). We collect the following types of information:
a. Information You Provide to Us:
We receive and store any information you deliberately provide. For example, we collect personal information such as your name, username, phone number, email address, shipping address, and any third-party account credentials you provide in relation to your Emily Team account, such as Facebook, Twitter, Google, etc.
We may also collect information you provide about your preferences and personal interests. If you access the site through third-party services such as Facebook, Twitter, Google, etc., you acknowledge that some content and/or information from your third-party accounts may be transferred to your account with us if you allow such transmissions. This Privacy Policy covers information from third-party accounts sent to us.
You may choose not to provide us with any or all of the information we specify or request, but you may then be unable to register with us or take advantage of some or all of our features.
We may anonymize your personal information so that you cannot be individually identified and provide that anonymized information to our partners. For example, we allow advertisers to choose the demographic information of users who will see their ads and agree that we may use any information we collect from you in a non-identifiable form to allow our advertisers to select the appropriate audience for those ads.
We may use the fact that you have purchased or inquired about certain brands or products, for example, to show you ads from a company selling similar brands or products, but we will not inform that company of your identity.
b. Information Collected Automatically:
When you interact with our site, we automatically receive and record information on our server logs from your browser, including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages on our site are visited and by how many people. You may be able to change preferences on your browser or device to prevent or limit acceptance of cookies, but doing so may prevent you from taking advantage of some of our site’s best features. Our advertising partners may also send cookies to your computer or device when you click on ads that appear on our site. This Privacy Policy does not cover cookies placed by any of our advertisers.
When we collect usage information (such as the number and frequency of site visitors and pages within the site), we use this data only in aggregate form, in a way that does not personally identify you. We may provide this aggregate usage information to our partners; our partners may use this information to understand how often and in what ways people use our site so that they can also strive to provide you with an optimal online experience. For example, we may place a cookie on your device that records the products you have viewed on our site and then provide that information, in a non-personally identifiable form, to a third-party website, to allow that site to show you ads for similar products available from us or from third parties.
c. Email and Other Communications:
We may communicate with you via email or other means. For example, we may send you promotional offers or contact you about your use of the site. We may also receive confirmation when you open an email from us. If you do not wish to receive email or other correspondence from us, please specify your preferences by adjusting your account settings accordingly.
2. Will Emily Team Share Any of My Personal Information?
We do not rent or sell your personal information in a personally identifiable form to anyone. We share your personal information with third parties only as described below:
a. Affiliates and Third-Party Sites We Do Not Control:
In certain cases, companies or third-party sites we are affiliated with may sell products or offer services to you through our site (either on their own or in conjunction with us). You will know when a third-party business is involved in such a transaction or service, and we will share your personal information with that affiliate only to the extent we consider relevant to that transaction or service. For example, one such service might involve the ability to automatically transfer information from your Emily Team account to an account on a third-party site or service, such as Facebook. We have no control over the privacy policies or practices of third-party sites or companies, so if you choose to engage in any transaction or service related to a third-party site or company, please review all such companies’ or sites’ policies.
b. User Profiles and Content:
Some user profile information, including but not limited to, the user’s username and any content the user uploads to the site, may be displayed to other users to facilitate user interaction within the site or to process your request for our services.
Any content you upload to your public user profile, along with any personal information or content you voluntarily disclose online in a way that other users can view (on message boards, in posts and chat areas, etc.) becomes available to the public and can be collected and used by others.
Your username may also be displayed to other users if and when you post comments or upload photos through the site, and other users may contact you through these comments.
c. Protection of Emily Team and Others:
We may disclose personal information when we believe in good faith that disclosure is necessary to comply with the law; enforce or apply our Terms of Use and/or other agreements; or protect the rights, property, or safety of Emily Team, our employees, our users, or others. We may exchange information with other companies and organizations (including government authorities) for fraud protection and credit risk reduction.
d. With Your Consent:
Except as stated in this Privacy Policy, you will be notified when your personal information may be shared with third parties, and you will be able to prevent the sharing of this information.
3. Google
Google, as a third-party vendor, uses cookies to serve ads on the site and to provide us with aggregated analytical data to help us improve our site and services. Google's use of the DART cookie enables it to serve ads to users based on their visits to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting Google’s advertising and content network privacy policy.
4. Is My Personal Information Secure?
Your account is protected by a password for your privacy and security. If you access your account through third-party services such as Facebook, Twitter, Google, etc., you may have additional or different login protections through those services. You need to prevent unauthorized access to your account and personal information by choosing and protecting your password (or other login methods) appropriately and restricting access to your computer or device by logging out after you finish accessing your account.
We strive to protect the privacy of your account and other personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
The site may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When you follow a link to another site, you should read that site's privacy policy.
5. Payment and Credit Card Information
iteam.sa uses the payment gateway tap.company/ar-sa to provide the highest level of security for payments processed through our store. To ensure security and privacy, we do not store customer credit card details in any form in our company database or servers. Additionally, we use the latest 128-bit technology, Secure Socket Layer (SSL) to secure transactions when transmitting sensitive financial information over the network, protecting your financial data throughout the ordering and payment process.
Please note that if our security department suspects fraud, we reserve the right to cancel the transaction for security reasons. In most cases, you will be notified of any authorization or fraud issues, if they occur, before completing the checkout process.
Orders from the iteam.sa store online can be paid with credit or debit cards or (cash on delivery soon). Your payment data is transmitted securely and cannot be seen, recorded, or stored by iteam.sa in any way. Additionally, we continuously monitor our payment system to prevent any malicious activity that could compromise your payment information.
6. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site and updating the effective date at the top. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@iteam.sa
Phone: (+966) 55-725-1003
Address: Saudi Arabia, Riyadh
By using our site, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.
Effective Date: August 2024