At iteam.sa (Amly Team for Weddings and Events Company), we place great importance on your privacy and are committed to protecting your personal data. This policy explains how we collect, use and share your information, as well as your rights as a user. By using our services through our website or applications, you agree to the terms contained in this policy.
What information do we collect and how do we use it?
1. Personal Information:
We collect data that you voluntarily provide, such as:
- Name, email address, phone number, shipping address.
- Third party account information (e.g. Facebook, Instagram, Google).
This data is used to provide the requested services, personalize your experience, improve our services, and manage requests and inquiries.
2. Information collected automatically:
We collect technical data such as:
- IP address, device type, browser type, pages visited, and cookies.
This information is used to analyze performance, improve security, and provide personalized advertising.
3. Non-identifiable aggregated data:
We may share aggregated, de-identified data with advertising partners. For example:
- Information about site usage patterns (such as the most visited pages) without linking it to specific users.
- We strip the data of any identifying information such as names, emails, or IP addresses to ensure it cannot be traced back to specific users.
4. Data from Facebook, Instagram, WhatsApp, and Messenger:
We may collect data such as:
- Name, email, phone number (via WhatsApp), profile pictures, messages, and interaction data.
- This data is used to communicate, provide personalized services, and analyze performance.
User rights
You have the right to:
- Access to your data: Request a copy of your personal data.
- Correct your data: update inaccurate or incomplete information.
- Delete your data: Request deletion of data under certain circumstances.
- Objection to processing: Opt out of the use of data for marketing or analytical purposes.
- Withdraw consent: Revoke permissions you previously granted (such as Facebook or WhatsApp settings).
- To submit your requests, please contact us via email at info@iteam.sa.
Data retention period
We only retain your personal data for as long as it is necessary to:
- Providing the required services and completing the requests.
- Compliance with legal, regulatory and contractual obligations.
Data is securely deleted or anonymized once it is no longer needed.
Cookie Policy
We use cookies and similar technologies to:
- Essential functions: Ensure the operation of the site (e.g. login, shopping cart).
- Performance Analysis: Understand how users interact to improve performance.
- Personalized ads: Show relevant ads using tools like Facebook Pixel and Google Ads.
Cookie Management:
Users can manage or disable cookies through their browser settings. To disable tools like Facebook Pixel, please visit the privacy settings on the various platforms.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect data from children without parental consent. If you believe that a child has provided us with data, please contact us at info@iteam.sa and we will delete the data immediately.
Compliance with Saudi regulations
Our privacy practices comply with the Saudi Personal Data Protection Law (PDPL) and related regulations. For more information, please visit the Communications and Information Technology Commission (CITC).
Data sharing
1. Service Providers:
We may share your data with service partners (such as shipping companies) to ensure that the requested services are provided.
2. Advertising Partners:
We may use aggregated, de-identified data to improve ad targeting and performance analysis.
3. Legal authorities:
We may share your data with legal entities when needed to comply with laws or protect our rights.
Data Protection and Compliance
We are committed to protecting the data we collect from all Facebook services and related apps in accordance with GDPR standards and Meta policies. Data is stored on secure servers using the latest encryption technology. It is only used for authorized purposes.
Notification of Changes
If we make material changes to our Privacy Policy, we will notify you via:
Post a notice on our website.
Send email to users when necessary.
Contact Information
For any inquiries or requests, please contact us via:
Email: info@iteam.sa
Phone number: +966-557251003
Tax number: 311059828300003
Commercial Register: 1010749261
Address: Saudi Arabia, Riyadh
Compatibility with Google and Facebook platforms
1. Google Policies:
We follow Google's advertising policies to ensure transparency in the collection and use of user data for services like Google Ads and Analytics.
2. Facebook and Meta Policies:
We adhere to Meta Developer Policies to ensure responsible use of data collected across Facebook APIs, Instagram, Messenger, and WhatsApp. Data is only used for authorized purposes, with users given full control over permissions.