You will find answers here to the most frequently asked questions about our services and policies. If you have any other inquiries, don't hesitate to contact us.
Frequently Asked Questions | FAQ
How long does it take to process and deliver an order?
We work on processing orders within 24 hours of receiving the order. Delivery usually takes between 24 to 48 hours, depending on the customer's location.
Can I cancel or modify my order after confirmation?
You can cancel or modify your order up to 24 hours before the delivery time. After this period, no changes can be made to the order.
What payment methods are available?
We accept credit cards, bank transfers, and cash on delivery in Riyadh.
Do you offer delivery to all cities?
We currently offer delivery services within Riyadh.
How can I track the status of my order?
Once your order is confirmed, you will receive an email with a tracking number to monitor the status of your order.
Can I customize a specific order?
Yes, we offer custom order services based on your needs. You can contact us via phone or email for more details.
What should I do if there is a problem with my order?
If you encounter any issues with your order, such as product damage or delivery delays, please contact us immediately through customer service at the phone number or WhatsApp: 00966-55-725-1003.
How can I contact customer service?
You can reach us via WhatsApp or the following email:
Phone number: 0557251003
Frequently Asked Questions | FAQ
How long does it take to process and deliver an order?
We work on processing orders within 24 hours of receiving the order. Delivery usually takes between 24 to 48 hours, depending on the customer's location.
Can I cancel or modify my order after confirmation?
You can cancel or modify your order up to 24 hours before the delivery time. After this period, no changes can be made to the order.
What payment methods are available?
We accept credit cards, bank transfers, and cash on delivery in Riyadh.
Do you offer delivery to all cities?
We currently offer delivery services within Riyadh.
How can I track the status of my order?
Once your order is confirmed, you will receive an email with a tracking number to monitor the status of your order.
Can I customize a specific order?
Yes, we offer custom order services based on your needs. You can contact us via phone or email for more details.
What should I do if there is a problem with my order?
If you encounter any issues with your order, such as product damage or delivery delays, please contact us immediately through customer service at the phone number or WhatsApp: 00966-55-725-1003.
How can I contact customer service?
You can reach us via WhatsApp or the following email:
Phone number: 0557251003